AI’s Impact on Email Management

• Email has long been a source of stress in the workplace, leading to the concept of “Inbox Zero.”

• AI-driven tools like Superhuman and Gmail offer smart suggestions for writing, while Microsoft’s AI copilots can draft entire replies in seconds.

• Perplexity AI recently announced that users can schedule meetings via email by invoking a virtual assistant.

• AI tools have eliminated some of the friction that used to consume hours of our days, enhancing writing speed and grammar and tone.

• However, the real challenge lies in decision-making, which is often a challenge with AI.

• Automation can create a false sense of control, leading to an inbox filled with AI-sorted folders and machine-generated replies.

• The path to “Inbox Zero” requires reshaping how we use email, defining how and when to process messages, and treating AI as a helper, not a replacement.

• The goal is not to eliminate effort, but to reserve energy for the parts of communication that matter most.

• The dream of Inbox Zero may not fully match the marketing promise of a “done-for-you” inbox, but it helps focus on what only you can decide: which relationships to nurture, which opportunities to pursue, which problems to escalate.

Priority Email Sorting is important topic for Civil service exam (WBCS).

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