AI’s Effectiveness in Decision-Making: The Role of Clean Data

• Santhosh T.G., Chief Digital Officer, Switch Mobility, highlighted the importance of “clean data” for AI’s effectiveness.

• He emphasized the need for organizations to ensure the quality of data they provide.

• Rajiv R.G., Chief Information Officer, Bawan Cybertek, questioned whether AI can make decisions with an empathetic view.

• He highlighted a case where AI denied a loan to a customer due to high credit exposure, highlighting the need for empathy.

• Saravankumar Krishnamurthy, Chief Information Security Officer, Vivriti Capital, emphasized that AI will not replace human touch.

• Rajan Sethuraman, CEO of Latent View, expressed confidence in the quality of data.